Take a look at frequently asked questions from our customers about car maintenance and repair.
Q Do you accept credit cards?
A Yes! We accept Visa, MasterCard, Discover and more.
Q Are you a body shop?
A We are not. Take a look at maintenance and repair services we offer.
Q Do I need to replace my hoses?
A We recommend replacing your hose if you see: abrasion, cracks, kinks, leaks, softening, twisting or damage.
Q What is the different between synthetic and conventional oil?
A Conventional oil is a refined crude oil that offers longevity and resistance to extremely high temperatures. Synthetic oil is conventional oil that is modified to improve its lubricant properties and performance. Ask our technicians about which type of oil is best for your vehicle.
Q How often should I replace my spark plugs?
A We recommend changing spark plugs every 30,000 miles. However, this can depend on your vehicle and the type of plugs you have.
Q How do I know if my car needs a tune-up?
A There are several signs when your car needs a tune-up. This includes stalling, poor fuel mileage, soft or squeaky brakes, slow acceleration and warning lights. Tune-up intervals will vary by vehicle.
Q Do I really need new brakes?
A How often you replace your brakes depends on your vehicle and driving habits. However, some warning signs are: scraping or squealing noises, reduced responsiveness and vibration. The best option is to regularly maintain your brakes to avoid costly repairs in the future.
Q Are your technicians certified?
A Our team is certified by the National Institute for Automotive Service Excellence (ASE). We are constantly training to provide the highest level of service.
Q What vehicles do you service?
A East Amazon Auto Repair services domestic and Asian vehicles 2000 and newer, including light trucks, diesel, hybrid and fleet cars.
Q How often should I rotate my tires?
A Your tires should be rotated every 9,000 miles.
Q Do I really need new brakes?
A How often you replace your brakes depend on your vehicle and driving habits. However, some warning signs are: scraping or squealing noises, reduced responsiveness and vibration. The best option is to regularly maintain your brakes to avoid costly repairs in the future.
Q How do I know if my car needs a tune-up?
A There are several signs when your car needs a tune-up. This includes stalling, poor fuel mileage, soft or squeaky brakes, slow acceleration and warning lights. Tune-up intervals will vary by vehicle.
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Our ASE certified technicians in Eugene can assist with Asian and domestic vehicle repair. Call us at 541-485-2819.